Customers

Eptica has a solution for every size of company. Yours will be aligned to meet the needs of your customers and solve your specific business challenges.

Webinar

Online Customer Service for Retail
11:00 am – 17th March 2010

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Contact Us

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Call: +44 (0)118 949 7072 to find out how we can help you.



Downloads

IDC white paper
Web self-service and email management: A winning combination

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Case Study

Fortis case study

Discover how Fortis reduced inbound calls and enquiry handling time by 50% with Eptica Email Management

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Benefits

  • Increase online conversions
  • Reduce repeat emails by 25%
  • Reduce email handling time by 50%
  • Improve first contact resolution
  • Reduce email volumes through online self-service
  • Improve customer service quality and efficiency