5 areas to focus on for agent wellbeing
Published on: April 01, 2021
The pandemic and remote working have increased the importance of understanding and supporting the mental and physical wellbeing of contact centre agents. But how can you best meet the challenge?
In the latest roundtable organised by our parent company Enghouse Interactive, we brought together experts from companies such as Microsoft, Salesforce and Ascensos to share their advice. Read the key highlights of the discussion here.
Categories: Best Practice
