5 areas to focus on for agent wellbeing

5 areas to focus on for agent wellbeing

Published on: April 01, 2021
Author: Pauline Ashenden - Demand Generation Manager

The pandemic and remote working have increased the importance of understanding and supporting the mental and physical wellbeing of contact centre agents. But how can you best meet the challenge?

In the latest roundtable organised by our parent company Enghouse Interactive, we brought together experts from companies such as Microsoft, Salesforce and Ascensos to share their advice. Read the key highlights of the discussion here.

Tags: agent wellbeing, Hybrid Working, contact centre
Categories: Best Practice

You might also be interested in these posts: