Solutions
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Conversational and collaborative solutions to enhance CX:
increase customer satisfaction, reduce costs, and drive sales.
Eptica, part of Enghouse Interactive, offers a large choice of software solutions that enable Contact Centres to leverage meaningful, daily customer interactions, whatever the channel.
Multi-channel communications
Manage all our contact channels and boost your contact center performance.
Video conversations
Enhance your customer relation and ease collaboration with high-quality video interactions.
Voice of Customer
Develop your customer intelligence and optimize experience throughout the customer journey.