Conversational and collaborative solutions to enhance CX:
increase customer satisfaction, reduce costs, and drive sales.
Eptica, part of Enghouse Interactive, offers a large choice of software solutions that enable Contact Centres to leverage meaningful, daily customer interactions, whatever the channel.
Manage all our contact channels and boost your contact center performance.
Automate your digital conversations and empower your agents.
Enhance your customer relation and ease collaboration with high-quality video interactions.
Voice of Customer
Develop your customer intelligence and optimize experience throughout the customer journey.