6 keys to success for outsourced customer service providers
Published on: November 26, 2021
Outsourced customer service providers make up a significant part of the overall customer service sector – and globally this part of the market is expected to grow by $14.05 billion between now and 2025.
In our latest blog we outline six key areas that are important for success in outsourced customer service – from balancing resources and ensuring consistency of service, to meeting the specific requirements of individual clients. Read the full article on our parent company Enghouse Interactive’s site here.
Categories: Best Practice