7 steps to a successful contact centre cloud migration

7 steps to a successful contact centre cloud migration

Published on: May 12, 2022
Author: Pauline Ashenden - Demand Generation Manager

The pandemic and the shift to home working have accelerated the trend of contact centres moving to cloud based solutions.

Our latest blog and infographic explain how the underlying reasons behind contact centre cloud adoption are changing and highlights the main steps to a successful migration. Read the full article on our parent company Enghouse Interactive’s site here.

Tags: Cloud Migration, Cloud Contact Centre
Categories: Best Practice

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