Creating a framework for digital transformation

Creating a framework for digital transformation

Published on: August 05, 2022
Author: Pauline Ashenden - Demand Generation Manager

A lot has been said about the importance of digital transformation in business today, including in customer experience. But many transformations fail to deliver the benefits they promised.

In our latest blog we describe how you can increase your chances of a digital CX success by following a structured process that focuses on four key considerations. Read the full article on our parent company Enghouse Interactive’s site here.

Tags: Digital transformation
Categories: Best Practice

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