Four key considerations for customer self-service success

Four key considerations for customer self-service success

Published on: January 24, 2022
Author: Pauline Ashenden - Demand Generation Manager

The average customer today is more digital-savvy than ever and is happy to find answers to routine customer service questions themselves. But for self-service to deliver real ROI you need to overcome four major challenges. Find out more by reading the full article on our parent company Enghouse Interactive’s site here.

Tags: self-service, RPI
Categories: Best Practice

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