How can you reduce contact centre response times?

How can you reduce contact centre response times?

Published on: April 19, 2022
Author: Pauline Ashenden - Demand Generation Manager

They say patience is a virtue. But not in customer service. Most consumers today want their queries turned around as quickly as possible, without having to wait.

Our latest blog outlines seven important ways you can reduce contact centre response times and increase customer satisfaction. Visit our parent company Enghouse Interactive’s site to read the full blog here.

Tags: Contact Centre Response Times, Customer satisfaction
Categories: Best Practice

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