How Microsoft Teams delivers contact centre ROI

How Microsoft Teams delivers contact centre ROI

Published on: March 26, 2021
Author: Pauline Ashenden - Demand Generation Manager

Businesses understand the benefits that Microsoft Teams can deliver but need to quantify them properly to create an effective business case for implementing it within their contact centre. 

Drawing on expert analysis, our latest blog explains how you can calculate the ROI of Teams in five areas – read the full article on our parent company Enghouse Interactive’s site.

Tags: Microsoft Teams, contact centres
Categories: Best Practice

You might also be interested in these posts: