Tactics to improve the contact centre experience

Tactics to improve the contact centre experience

Published on: March 17, 2023
Author: Pauline Ashenden - Demand Generation Manager

Companies that invest in CX technology outperform their peers according to research. But where should organisations spend their budgets for best results? Based on the findings of analyst group Metrigy, our latest blog post outlines 5 priority areas to focus on. Read the full post here on our parent company Enghouse Interactive’s website.

Tags: contact centre experience
Categories: Best Practice

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