New Year’s Resolutions for improving the customer experience
Published on: January 08, 2013
As we enter 2013, it is a good time for companies (as well as individuals) to take stock of where they are and come up with New Year’s Resolutions. Commentators and analysts all agree that the customer experience is a vital part of business success, so what resolutions do you need to make to achieve it for your organisation?To help Eptica has come up with three key areas where you can focus ...