Millennial

The impact of the Millennial Generation on customer service

Published on: December 17, 2014
Author: Lloyd Buxton - Business Development

The rise of Millennial Generation - also known as Generation Y – is having a far reaching effect on how companies deliver customer service. If your company has not already started adapting to the requirements of this group, you might be in danger of being left behind. Born between the '80s to the 2000s the Millennials are characterized by a collection of core values and beliefs that...

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