Treating Customers Fairly

Are insurers asking the right questions?

Published on: March 26, 2013
Author: Epticablog

Businesses today operate in a world of ever-changing regulations with the insurance industry a perfect case in point. Companies already need to comply with rules such as the Financial Services Authority’s Treating Customers Fairly (TCF) initiative as well as ensuring the meet tightening solvency regulations.The new financial year will see a new regulation become law. On April 6, the Consumer...

Moving finance online

Published on: December 16, 2011
Author: Epticablog

Surveys show that the current recession is increasing debt amongst Britons. Research shows that nearly half (46%) of the population have some sort of non-mortgage debt or arrears, with those aged between 25-34 struggling most with their finances.Against this backdrop what is interesting is that more and more people want to be able to manage their debts, and repay money online or via mobile devices...