Eptica, a MATRAnet spin off, becomes a new player on the Web Call Center market with its solution M>WebTouch

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Date : 10/02/2001

Eptica, a MATRAnet spin off, becomes a new player on the Web Call Center market with its solution M>WebTouch

Paris, October 2, 2001, Eptica, a MATRAnet spin off, becomes a new player on the Web Call Center market with its solution M>WebTouch. After having re-focused its activities around the IT security market and joined the Security division of EADS Telecom, MATRAnet has handed over its solution M>WebTouch to the new entity Eptica.

In addition to the e-CRM software solution M>WebTouch, the spin off benefits from an established and experienced team, a customer base of approximately 20 clients and a presence in 10 countries through a network of international partners. This spin off is an illustration of the sowing policy of the EADS Group, of which MATRAnet is a subsidiary; it allows its employees to become their own bosses by creating a separate entity dedicated to the development and commercialization of products and services.

Headed by Olivier Njamfa and Thierry Gandilhon, Eptica edits the leading e-CRM software solution Eptica Enterprise Suite M>WebTouch enabling e-business orientated companies or companies who want to take full advantage of their Web site, to create, develop and manage in real-time their relationships with clients, suppliers or partners via the Internet.

The Eptica Enterprise Suite M>WebTouch is distributed through its international network of partners to established blue chip companies such as Intel (USA), DealTime (USA), Peace Systems Integration (Taiwan), Mundoviaje.com (Spain), Cetelem (France) and Assurdiscount.com (France).

Eptica: a few figures

A team of ten people: 6 in France and 9 worldwide Capital distribution as follows: Eptica principle founders and ex MATRAnet employees (81,5%) Independent investors (18,5%) Eptica benefits from financial support from EADS Development, and has aimed at completing its first round of investors and raising € > Principle Founders: Olivier Njamfa: President & CEO of Eptica Thierry Gandilhon: VP & CTO of Eptica.

About MATRAnet

MATRAnet is a subsidiary of EADS Telecom and a leading software publisher of security products. MATRAnet's aim is to enable any company or organization to secure and manage their relationships with clients, suppliers and partners over the Internet.

The MATRAnet Security Framework includes the following software: M>Wall, an application level high-security firewall. M>WallCard, a strong authentication smart card solution. M>Tunnel, an encryption solution for creating highly secure virtual private networks (VPNs). M>Manager, which manages, controls and personalizes Internet access. With the MATRAnet Security Framework companies can build a trusted environment on the Internet. MATRAnet has a global presence, with offices in France (head office), Spain and Singapore. Its products are distributed via a network of 70 partners present in 18 countries, and have been adopted by 250 blue chip companies.

For more information, visit MATRAnet's Web site at: www.matranet.com

About Eptica

Eptica is a leading provider of e-CRM software solutions enabling e-business orientated companies or companies who want to take full advantage of their web site, to create, develop and manage in real-time their relationships with clients, suppliers or partners via the Internet.

Eptica is a spin-off of MATRAnet, an EADS subsidiary. Its solution, the Eptica Enterprise Suite M>WebTouch, is distributed through its international network of partners to large companies such as Intel (USA), DealTime (USA), Peace Systems Integration (Taiwan), Mundoviaje.com (Spain), Cetelem (France) and Assurdiscount.com (France).

Eptica Enterprise Suite M>WebTouch can be delivered through 3 modules: E-Mail Management: efficiently manage a large number of incoming e-mails and provide your clients with fast, accurate, and personalized responses. Live Interaction: Interact with your customers via the Web using chat, Web page pushing, co-browsing, form-sharing, or voice-over-IP. Profiling & Customer Behavior Analysis: Fully understand your customers, their needs and their expectations thanks to the module's tracking and profiling features. For further information, please visit our Web site: www.eptica.com Eptica Press Contacts H&B Communication Claire Flin - Christelle Maupetit Tel.: (33 1) 47 04 10 33 c.flin@hbcommunication.fr c.maupetit@hbcommunication.fr

MATRAnet Press Contacts Harvard Ludovic Privat - Carol Cousin Tel.: (33 1) 44 61 50 50 ludovic.privat@harvard.fr carol.cousin@harvard.fr.

Eptica Annick Kraitsowits Tel.: (33 1) 40 94 45 51 kraitsowits@eptica.com www.eptica.com

MATRAnet Laetitia Berard Tel.: (33 1) 34 58 44 81 berard@matranet.com www.matranet.com