![subheader](https://eptica.com/sites/default/files/banner_02.jpg)
Solutions
You are here
Conversational and collaborative solutions to enhance CX:
increase customer satisfaction, reduce costs, and drive sales.
Eptica, part of Enghouse Interactive, offers a large choice of software solutions that enable Contact Centres to leverage meaningful, daily customer interactions, whatever the channel.
![](https://eptica.com/sites/default/files/styles/vignette_grille_client/public/logo_enghouse_contact_center.png?itok=4c4iqEt7)
Multi-channel communications
Manage all our contact channels and boost your contact center performance.
![](https://eptica.com/sites/default/files/styles/vignette_grille_client/public/logo_enghouse_interactive_video.png?itok=3k6TBxhI)
Video conversations
Enhance your customer relation and ease collaboration with high-quality video interactions.
![](https://eptica.com/sites/default/files/styles/vignette_grille_client/public/logo_enghouse_analytics.png?itok=Bg_dTJGW)
Voice of Customer
Develop your customer intelligence and optimize experience throughout the customer journey.