United Kingdom
Carole Nash
Carole Nash is committed to meeting customer needs and wanted a faster, more efficient way of delivering customer service that maximised staff time and made the quotation process straightforward yet compliant...
Insurance Digital Customer Experience Study
We evaluated 10 UK insurers on their ability to respond via digital channels and surveyed 1,000 consumers on their customer service preferences, trust and loyalty. Full report with infographics is available to download.