US Retail Multichannel Customer Experience Study 2015
2015 Eptica Multichannel Customer Experience Study Retail
We evaluated 500 leading US Retailers on their ability to provide answers to 10 routine questions via Email, Chat, Facebook Twitter. We invite you to download the study for detailed infographics, sector breakdowns and a best practice guides...
Download for infographics, sector breakdowns and a best practice guide to improving CX.
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