Automating and digitising CX in financial services
Published on: July 29, 2022
Driven by the rise of agile new entrants and the emergence of new digital channels, financial services companies are looking to new technology to digitise and automate customer service.
Our latest blog explains how businesses in the sector can address key challenges around security, compliance, personalisation and efficiency to digitise and transform customer service. Read the full article on our parent company Enghouse Interactive’s site here.
Categories: Market Trends