Highlights from our customer service blog in 2021

Highlights from our customer service blog in 2021

Published on: January 10, 2022
Author: Pauline Ashenden - Demand Generation Manager

As we enter the New Year, now’s the time to take stock of opportunities, challenges, and developments for the future. Our parent company Enghouse Interactive has done just this by collecting the top posts on its 2021 blog, providing insight for the year ahead.

Read the article on its blog here.

Tags: top CX blog posts, FCR, agent wellbeing, Cloud Contact Centre
Categories: Trends & Markets

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