Why contact centres are choosing the cloud for adding new functionality
Published on: November 24, 2022
Increasingly contact centres are migrating to the cloud for the ability it gives them to deploy new technology, faster and with greater ease. Based on the latest ContactBabel report, our blog explains the key functionality contact centres are rolling out via the cloud, as well as sharing best practice advice for successful cloud deployments. Read the full article on our parent company Enghouse Interactive’s site here.
Categories: Trends & Markets
