How Housing Associations can transform customer service in 2021
Customer satisfaction is a key metric for Housing Associations – and the focus on customer service is increasing post-pandemic. How can they deliver innovative service that efficiently meets the needs of their tenants?
Our new guest blog from housing association expert Phil Riley outlines the six trends that Housing Associations need to focus on to transform their customer service. Click here to read the full article on the website of our parent company Enghouse Interactive.