Why now is a great time to optimise your customer service – Part 3: Putting the right resources in place
Published on: August 05, 2020
It’s essential that businesses are ready for changing customer needs, especially as we move closer to Peak. In the final part of this three-part series to help companies optimise their customer service operations, Anne-Merete Jensen explains 5 areas to focus on to ensure you have the right resources in place...