digital channels

Automating and digitising CX in financial services

Published on: July 29, 2022
Author: Pauline Ashenden - Demand Generation Manager

Driven by the rise of agile new entrants and the emergence of new digital channels, financial services companies are looking to new technology to digitise and automate customer service. Our latest blog explains how businesses in the sector can address key challenges around security, compliance, personalisation and efficiency to digitise and transform customer service.