With the Paralympics now upon us, the UK’s exciting Summer of world-class sport is continuing to grip the nation. Looking back to the Olympics, a huge part of the event’s success were the Gamesmakers, the 70,000 volunteers who made sure that everything ran smoothly. Spectators, athletes and officials all praised their energy, enthusiasm and willingness to go the extra mile – desp...
The recent outbreak of sunshine might have driven it from our minds, but the UK suffered from truly awful weather at the start of the Summer. The constant rain has had a real impact on consumers visiting physical shops, according to a report from the British Retail Consortium and data company Springboard.They report a decline of 2.3% in the number of shoppers visiting high streets, shopping centre...
With the Olympic Games nearly upon us, there’s going to be a significant impact on customer service teams, not just in London, but across the UK.Essentially the Olympics will affect customer service in three major areas:Games venues themselves The world (and media) will be watching closely for any issues with the games themselves – whether that is overlong queues to get into venues or ...