Can customer service cope with travel chaos?
Published on: January 13, 2014
Recent poor weather on both sides of the Atlantic has caused widespread disruption, with flooding in the UK and subzero temperatures in the US continuing to make the front pages. Many people have been forced to leave their homes or had to live without heating or power.The weather has also had a major impact on travel, with trains cancelled and flights delayed or re-routed. Back in early December, ...