Eptica Social Media Interaction Management

Complete end-to-end conversation tracking and social media interaction management

Eptica Chat

Intelligently managed to minimize costs and maximize online sales.

Eptica Email Management

Delivering great email customer service can reduce your service costs by half.

Eptica Self-service

Improve online customer experience. Dramatically reduce inbound calls and emails.

Eptica Agent Knowledge Base

Improves first contact resolution and consistency of agents’ answers.

Eptica Multichannel Customer Engagement Suite

Find out how Eptica’s multilingual Customer Engagement Suite transforms customer service