Eptica Email Management
Delivering great email customer service can reduce your service costs by half.
Travel & Leisure
Britannia Hotels
Britannia Hotels Group, the largest privately owned hotel chain in the UK, has streamlined its reservation process using Eptica Email and Fax processing technology to cut hotel reservation and customer service costs.
Eptica Self-service
Improve online customer experience. Dramatically reduce inbound calls and emails.
Eptica Agent Knowledge Base
Improves first contact resolution and consistency of agents’ answers.
Eptica Multichannel Customer Engagement Suite
Find out how Eptica’s multilingual Customer Engagement Suite transforms customer service