working from home

6 ways to improve performance in your contact centre team

Published on: June 18, 2021

Author: Pauline Ashenden - Demand Generation Manager

Read our new guest blog from leading contact centre expert Morris Pentel to learn best practice tips that will help you improve your working experience by making it better by design.

The importance of video connectivity in today’s crisis

Published on: March 20, 2020

Author: Pauline Ashenden - Marketing Manager

Given the current coronavirus pandemic, many employees across the world are now working from home, often for the very first time. How can businesses support them effectively using technology, especially video connectivity? To find out, read the latest post on our parent company Enghouse Interactive's blog...