7 steps to a successful contact centre cloud migration
Published on: May 12, 2022
The pandemic and the shift to home working have accelerated the trend of contact centres moving to cloud based solutions.
Cloud Migration
Moving to the cloud – 5 tips for a winning strategy
Published on: September 06, 2021
More and more contact centres are recognising the benefits of adopting cloud technologies or moving their entire infrastructure into the cloud. But planning a successful cloud migration can be a challenge.