The importance of sustainability to the contact centre
Published on: July 22, 2022
The contact centre, like all parts of the organisation, must work towards reducing emissions and ensure the future of the planet.
Sustainability
Turning a crisis into an opportunity: greener and more sustainable contact centres
Published on: September 03, 2020
Staff commuting to and from UK's call centres generate an annual 1.3 million tonnes of CO2 emissions alone plus then there are environmental impacts of heating, cooling and powering bricks and mortar contact centre...